Feedback Strategies
How to Give Feedback Without Being a Jerk by Adam Grant talks about ways to preface feedback. Although the common thing is to go compliment-feedback-compliment, Grant says that usually only serves to make people defensive. Instead, he recommends that you explain why you are giving the feedback. Next, you should take yourself off a pedestal. Make sure that they know you are in/were in their exact position. You can also ask if the person wants feedback to see if they are open to it or not. You should also be extremely transparent with your dialogue. This all sounds really good to me. I think having a transparent dialogue is extremely important. If people feel like you are trying to manipulate them, they are going to be angry and defensive right from the start. ...